How to add and invite education and institution users

You can allocate licences and invite users to the products through 'Orders' or 'Users'.

After users have been successfully added, all users will receive a product invite email. Added users will appear on your 'Order' and 'Users' pages with an illuminated product icon in the 'Product' column to indicate which licences they have been assigned.

Adding new users in 'Users'

1. Click 'Users' in the navigation bar on the left-hand side of the page.
2. Choose 'Add users' on the right-hand side of the page.
3. Select the order you would like to add the user(s) to.
4. Type in the user's first name, last name, and email address.
5. When you are ready to add the user(s) to the order, click 'Add user' in the bottom right-hand corner of the screen.

Adding new users in 'Orders'

1. Click 'Orders' in the navigation bar on the left-hand side of the page.
2. Type the order reference into the search bar to locate the order you would like to add users to.
3. Click the three dots at the right-hand end of the row of the order.
4. Click 'Add users'
5. Type in the user's first name, last name, and email address.
6. When you are ready to add the user(s) to the order, click 'Add user' in the bottom right-hand corner of the screen.

Adding multiple users

You can add multiple users in 'Orders' or 'Users' by clicking 'Add another user' at the bottom of the user list. If you try to add more users than you have seats available, you will need to remove some users from the list you are adding. You can do this by clicking the bin icon on the left-hand side of the add user list.

Allocating to an existing user

To allocate a second product licence to an existing user, follow the steps above, and when adding users use “search for existing users” in the top left corner of the pop-up to search by name or email address.